Florida’s SunPass toll system works to catch millions of transactions

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  • Photo via Formulanone / Flickr

More than 113 million toll transactions have been processed as the Florida Department of Transportation continues to try to catch up with delays in a $ 287 million project to modernize the SunPass toll system.

The state agency said 17 million transactions were processed on Monday, one of the most important processing days.

SunPass upgrades were scheduled to last for about a week and end on June 11. The state did not say how many transactions were not processed while the system was down for nearly a month.

Officials did not respond to a request on Tuesday for a date when the work should be considered complete. The state said it was suspending payments to a contractor, Conduent State & Local Solutions, based in Maryland, as work continues on the system.

Representative Kionne McGhee, D-Miami, pleaded with Gov. Rick Scott to suspend tolls until construction is complete.

“If there’s anyone who can hold the FDOT accountable for the disastrous rollout of the $ 287 million SunPass upgrade system, it’s Governor Scott,” McGhee, who is expected to become Democratic leader, tweeted Tuesday. in the House in November “I urge @ScottforFlorida to use its executive power to suspend all SunPass tolls until this issue is resolved. Taxpayers are counting on you.

The state noted that issues remained with the effectiveness of the SunPass website and mobile app. In addition, several fees were applied to single transactions through the payment processing system, and issues existed with the extended SunPass Plus application at airports.

As part of the conversion, SunPass Plus parking has been expanded from Orlando International Airport to include Miami International Airport, Fort Lauderdale-Hollywood International Airport, Palm Beach International Airport and the Tampa International Airport.


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